Telephone Helplines....

I found this link and was instantly reminded about my experience with the Etisalat hotline, or whatever they call it. Tired of the sweet voice telling me that all their customer representatives or whatever they are called were busy with other calls....I decided to call them at 4 am in the morning. Guess what...I heard the same message.

Hmm...wonder what the customer whatevers were busy with at 4 am....anyway...to be fair, once you get through to them, they are pretty helpful and readily solve all our concerns.